f.a.q.

This is our F.A.Q. section, where you can learn more about us and how you book a taxi, choose a driver, download our app and use it and some much more. If your question is not mentioned here feel free to contact and we’ll be happy to help you.

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1. where can you find us

In this section you will information on how and where you can find our taxis.

cities

Bern

taxi stands

Bahnhofplatz Bern /  Bahnhof Parkterrasse Bern / Loebegge Schauplatzgasse Bern

how to book

To book a taxi you can: Call 031 535 55 55. Use our online Web Booker. Download our free bookingapp on iPhone & Android.

How to Rate our App

Tap the App Store icon. Tap Updates. Tap Purchased. Scroll down to find an app to rate. Tap on the app’s name. Tap on Reviews. Scroll down and tap Write a Review. Tap on a star to rate the app. (Write a review if you wish, but you don’t have to.)

feedback

Your opinion is very important to us. You can use the online feedback facility to provide feedback or make a complaint .

2. our taxis

Learn more about our cars and our drivers.

select your cab

The taxi app that gives you more convenience and more choices!

▪ Look for available taxis in your area.
▪ Choose your pickup point using your location on the displayed GPS map or enter another address.
▪ Select your pickup time, choose NOW, or reserve your ride for a later date and/or time.

special occasions

order weeks ahead

Sometimes you want to schedule a pickup in advance so you can rest assured an Taxi Bern Service  will be available when you need it, especially if it’s for a 4am ride to the airport. … Choose your ride and tap “Schedule a Ride” to request up to 30 days in advance.

feedback

Your opinion is very important to us. You can use the online feedback facility to provide feedback or make a complaint .

3. lost & found

If an item is lost you can be sure that we will have it for you.

did you lost something?

It is not unusual for passengers to leave items such as umbrellas, gloves or mobile phones behind when they get out of a taxi or hackney. If this happens to you, here’s what to do.

how to contact us

– If you booked your cab through a dispatch operator, contact the dispatch operator as soon as possible: they may be able to help you get your property back.

where to pick your item

If the driver cannot return the item to you directly, we will generally hand it in to the nearest  station

fill our form

Click here to view contact details for the Taxi Bern Service  around the country.

4. taxi app

More about our mobile app and how you can use it.

how to download

can i book from anywhere

In Bern Only

is it a free app

Taxi Bern Service App is free app for iOS and Android.